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Privacy Policy

Effective date: 20th November 2023

  1. Introduction: ​​​

    1. By utilizing the Service, you acknowledge and consent to the collection and utilization of information as outlined in this policy.

    2. Upholding the privacy of our website visitors, service users, individual customers, and customer personnel is our unwavering commitment.

    3. This policy pertains to our role as a data controller regarding the personal data of these individuals—where we dictate the purposes and methods of processing such information.

    4. Our website is equipped with privacy controls that influence how we handle your personal data. These controls allow you to specify preferences for receiving direct marketing communications and control the extent of personal data collection, sharing, and publication.

    5. Cookies are utilized on our website. If these cookies are not essential for the functioning of our website and services, we will seek your consent for their usage upon your initial visit.

    6. Throughout this policy, the terms "we," "us," and "our" denote Daniel Harrison Cullen T.A. FlipForge.

  2. Types of Data Collected: 

    1. Personal Data

      1. When utilizing our Service, we may request specific personally identifiable information that can be utilized to contact or distinguish you ("Personal Data"). Examples of this are, but are not restricted to:

        1. Email address

        2. Full name

        3. Contact number

      2. We may collect data regarding the usage of the Service ("Usage Data"). This Usage Data might comprise details such as your computer’s Internet Protocol (IP) address, browser type, browser version, the specific pages visited within our Service, the time and date of your visit, duration spent on those pages, unique device identifiers, and other diagnostic data.

      3. We may handle information that allows us to reach out to you ("contact data"). This data may encompass your name, email address, telephone number, and postal address. You are the source of this contact data.

      4. We may manage your website user account details ("account data"). This could involve your account identifier, name, email address, business name, website settings, and marketing preferences. While you primarily provide this account data, certain elements might be generated by our website.

      5. We may handle information found in or linked to any correspondence either sent by you to us or by us to you ("communication data"). This data might encompass the content of the communication as well as the associated metadata.

    2. Tracking & Cookies Data

      1. We employ cookies and comparable tracking technologies to monitor activity on our Service and retain specific information.

      2. Cookies, consisting of small data files with an anonymous unique identifier, are sent from a website to your browser and stored on your device. Tracking technologies like beacons, tags, and scripts are also utilized to collect and track information, enhancing and analysing our Service.

      3. You have the option to configure your browser to reject all cookies or signal when a cookie is being sent. However, declining cookies may limit your access to certain sections of our Service.

        So what cookies might we use? Here are some examples:

        1. Session Cookies: Essential for the operation of our Service.

        2. Preference Cookies: Used to remember your preferences and various settings.

        3. Security Cookies: Implemented for security purposes.

  3. Use of data:

    1. We utilize the gathered data for multiple aims:

      1. Ensuring and upholding the Service.

      2. Notifying you about Service modifications.

      3. Enabling your participation in interactive Service features at your discretion.

      4. Offering customer care and support.

      5. Conducting analysis to enhance the Service and provide valuable insights.

      6. Monitoring Service usage.

      7. Identifying, preventing, and addressing technical concerns.

  4. Transfer of data:

    1. Your data, including Personal Data, may be transferred to, and stored at, destinations outside the United Kingdom and the European Economic Area (EEA) for the purposes described in this Privacy Policy. It may also be processed by staff operating outside the UK/EEA who work for us or for one of our service providers.

    2. By submitting your Personal Data, you agree to this transfer, storing, or processing. We ensure that your data is treated securely and in accordance with this Privacy Policy.

    3. Please note that your Personal Data will be stored within Wix's database, which is located outside the UK. Whenever we transfer your Personal Data out of the UK, we ensure a similar degree of protection is afforded to it by implementing specific safeguards or relying on approved mechanisms as outlined in this Privacy Policy.

      For more information on Wix's control on your data, please check out section 5 of the Privacy Policy here.

  5. International data transfer: 

    1. This section outlines circumstances under which your personal data might be transferred from the European Economic Area (EEA) to the United Kingdom (UK) and subsequently processed as outlined in this policy.

    2. We may transfer your personal data from the EEA to the UK for the purposes detailed in this policy. Similarly, we might transfer your personal data from the UK to the EEA for the purposes specified herein. These transfers may involve our suppliers and subcontractors, facilitating the processing during periods where the UK or EEA states aren’t deemed as third countries under the respective data protection laws or do not benefit from adequacy decisions or regulations.

    3. Our website's hosting facilities are located within the Israel. The competent data protection authorities have assessed and deemed the data protection laws of this country as adequate in respect to data hosting and processing.

    4. Please note that when you submit personal data for publication through our website or services, it might be accessible worldwide via the internet. While we take measures to safeguard your data, we cannot control or prevent its use or potential misuse by others once it is available online.

  6. Retention and Deletion of data: 

    1. This section delineates our policies and procedures concerning the retention and deletion of personal data, ensuring compliance with UK data protection laws.

    2. Personal data processed for any purpose shall not be retained longer than necessary for the intended purpose(s).

    3. To establish the suitable duration for retaining Personal Information, we evaluate the volume, type, and sensitivity of this data, potential risks associated with unauthorized access or disclosure, the purposes guiding its processing, and the relevant legal mandates.

  7. Your rights: 

    1. Within this section, we outline the rights granted to you under data protection regulations.

    2. Your key rights under data protection law encompass:

      1. Right to Access: You can request copies of your personal data held by us.​

      2. Right to Rectification: You have the authority to request rectification of inaccurate or incomplete personal data.

      3. Right to Erasure: You can request the deletion of your personal data from our records.

      4. Right to Restrict Processing: You have the right to request limitation on the processing of your personal data.

      5. Right to Object to Processing: You may object to the processing of your personal data.

      6. Right to Data Portability: You can request the transfer of your personal data to another entity or yourself.

      7. Right to Complain to a Supervisory Authority: You have the right to lodge a complaint regarding our handling of your personal data.

      8. Right to Withdraw Consent: Where the processing of your personal data relies on consent, you can withdraw that consent at any time.

    3. These rights are subject to specific limitations and exceptions. Further details on the rights of data subjects can be found here.

    4. Should you wish to exercise any of these rights concerning your personal data, please write up your request and send it to info@flipforge.co.uk.

  8. Service Providers: 

    1. These third parties are granted access to your Personal Data solely for the execution of these tasks on our behalf. They are bound by strict obligations not to disclose or utilize this information for any other purpose.

      1. Analytics

        1. For monitoring and analyzing our Service, we might utilize third-party Service Providers.

      2. Google Analytics

        1. Google Analytics, a web analytics service by Google, tracks and generates reports on website traffic. Google employs the data collected to monitor and understand how our Service is utilized, sharing this data with other Google services. Google might also use this data to personalize advertisements within its advertising network.

        2. You have the option to prevent Google Analytics from accessing your activity on the Service by installing the Google Analytics opt-out browser add-on. This add-on restricts the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information regarding your activity with Google Analytics.

        3. For further insights into Google's privacy practices, please refer to the Google Privacy & Terms web page here.

    2. We engage third-party entities, including companies and individuals (“Service Providers”), to aid in facilitating and enhancing our Service. These Service Providers operate on our behalf, providing necessary Service-related tasks or assisting in evaluating how our Service is utilized.

  9. GDPR Compliance:

    1. Our Privacy Policy has been crafted to comply with the General Data Protection Regulation (GDPR). This regulation establishes guidelines for the collection, processing, and protection of personal data of individuals within the European Union (EU). We are committed to upholding the principles outlined in the GDPR regarding the handling of personal information.

    2. Please note that if you are accessing our services from the EU, by using our services or providing us with your information, you acknowledge and agree to the processing of your data in accordance with this Privacy Policy and the GDPR. If you have any concerns or inquiries about our compliance with the GDPR or your rights under the regulation, please contact us.

  10. Policy changes: 

    1. We reserve the right to periodically update this policy by posting a revised version on our website, please revisit this page occasionally to ensure that any alterations align with your preferences. In the event of substantial changes to this policy, we will notify you via email.

  11. Links to external sites: 

    1. Our Service may contain links to third-party websites or services that are not operated or managed by us. If you click on a link to a third-party site, you will be redirected to their site. We strongly advise you to review the Privacy Policy of every site you visit.

    2. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

  12. Contact Us:  

    1. If you have any questions about this Privacy Policy, you can contact us by: 

      1. Website contact form.

      2. Phone: +44 (0)7717 725766

      3. Email: info@flipforge.co.uk

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